Knowledge Management - An Introduction



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Organisations are facing continual changes and often a reducing or transient workforce with a reliance on smaller numbers of experts. The workforce demographic trend is also towards an older generation of workers with the ‘baby boomer generation’ now approaching retirement. Additionally, some plants have been in service for many decades and detailed knowledge may only be held by a few people. These situations may lead to a loss of knowledge which may result in incidents and poor business performance, all of which will ultimately increase costs.

ISO9001:2015 requires that organisations shall determine and manage their knowledge to ensure the operation of processes to achieve conformity of products and services.

The course will provide an overview of knowledge management to help you identify and manage what knowledge may be identified as critical to you, thus allow you to plan to maintain this knowledge.

Please note that these events are fro manufacturing companies only
Only register for this event if you are a manufacturer


The CIA Member rate is £300.00 plus VAT
The Non-member rate is £350.00 plus VAT

£40 discount for second and subsequent delegates applied at checkout if booked at the same time.





Anyone who manages organisational information or knowledge gained through projects or is responsible for people and wants to better use their current knowledge to reduce costs.

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Event location

Manchester Airport Marriott Hotel,
Hale Road,
Altrincham,
WA15 8XW

Event details


Booking via third party

Event enquiries

Our office opening hours are 9am - 5pm, Monday - Friday (excluding UK public holidays). We look forward to hearing from you.

020 7963 6737

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