This course will take you through the key principles behind procedures (particularly SOPs) to lay the foundation for a coherent philosophy for your document structures. The different types of information that procedures should contain are explained, including elements that increase procedure adherence, capture operator knowledge and experience, and guard against loss of knowledge. Ways of formatting procedural documents that are easy to navigate and read are presented, reducing those “Too Long Didn’t Read” based mistakes.
This course is for personnel who write, own and authorise procedures, such as:
Programme
Our office opening hours are 9am - 5pm, Monday - Friday (excluding UK public holidays). We look forward to hearing from you.
020 7963 6737
[email protected]