This course will cover a range of problem solving tools and techniques that can be used on a day to day basis to deal with issues and problems as they arise and rapidly develop actions to address them, quickly regain control, minimise disruption, and prevent repeat issues in the future. We will examine what tools and approaches are available, when to use them, when to avoid them, how to systemise the use of problem solving tools – and explore how to get the best out of the techniques.

There is a bewildering array of problem solving tools and techniques available. This course selects some common and well proven techniques that deliver results and demonstrates how a few choice tools can effectively address the problems that arise on a daily basis in a modern process plant.

Candidates are encouraged to bring their own examples to discuss during the course. Further details here